Terms and Conditions
Course Entry Requirements
Course participants must be a minimum of 18 years of age to attend training courses at PSC.
Perth Simulation Centre (PSC) recognises qualifications and statements of attainment issued by other RTOs. Applicants may also request an application for RPL where they feel that their skills have already been attained and wish these to be assessed. Where sufficient documentation is provided, PSC may also provide credit transfer to enrolling students. PSC recognises all current competencies held by course participants regardless of how, where or when these competencies were learned.
Assessment & Competency Achievement
PSC provides appropriate learning support to all course participants through its training and assessment delivery, applying reasonable adjustment to training and assessment where learning difficulties are experienced by the course participants. A maximum of two opportunities for re-assessment will be provided to assist a course participant to gain competency. However where successive re-assessments are provided and a course participant has not yet gained competency a repeat of training and assessment in any unit of competency will attract further course fees.
Language, Literacy and Numeracy Requirements
Some courses and/or unit of competency offered by PSC may contain prior language, literacy and numeracy (LLN) requirements. Enrolling course participants should refer to the course flyer for LLN requirements.
Course Completion Guarantee
Once the course participant has commenced their chosen course PSC will guarantee to complete the training and/or assessment within the course duration and will further negotiate the timing for completion of the course if a course participant is unable to complete the course due to illness or extenuating circumstances.
Recognition of Prior Learning
RPL is a form of assessment that acknowledges skills and knowledge gained through:
- Formal training conducted by industry or education
- Work experience
- Life experience
The main principle of RPL focuses on the outcomes of learning rather than when or where the learning occurred. Evidence of competency is collected by the course participant and submitted to the nominated assessor and assessment is made based on the required industry standard within the relevant training package unit of competency.
If you believe this may apply to you for any part of the course, then you should request an application kit during the enrolment process.
Course fees are payable by electronic funds transfer, direct deposit or credit card.
Alternatively, course participants sponsored by their employer may have their course fees paid by invoice if this is arranged prior to course attendance. Contact PSC to arrange invoicing.
Cancellation and Refund Policy
If course participants wish to cancel enrolment more than 10 working days prior to course commencement will be refunded 100% of fees paid. If course participants wish to cancel enrolment less than 10 working days and more than 5 working days prior to course commencement will be refunded 50% of fees paid. Written cancellations inside 5 working days before commencement will receive no refund.
Refunds will not be made to individuals or organisations when a person is booked into a course and fails to attend. If you cannot attend a course for which you have enrolled in and paid for, a $55 transfer fee (incl. GST) applies to any request for transfer where the notice period is less than 10 working days.
If for any reason PSC finds it necessary to cancel a course and a suitable transfer to an alternative course cannot be made, you will receive a full refund of fees paid.
In the case of early withdrawal from the course once the course has commenced no refund will apply.
It is an obligation for information collected about you and your enrolment in this Registered Training Organisation (RTO), as a part of your participation in a nationally recognised course, to be submitted to the Australian Government to inform the Government and its agencies about this RTO’s participation in the Vocational Education Sector. The information is collected in accordance with the provisions of the Privacy Act 1988. The information collected will be maintained accurately and securely. This information will not be passed onto a third party unless a written authorisation is received from you. You may access this information freely on request.
Complaints and Appeals
The complaints and appeals policy of PSC provide an avenue for course participants to address their complaints and appeals to PSC management and have them dealt with in a constructive and timely manner. All outcomes of complaints and appeals will be responded to in writing. If resolution is not reached, an independent adjudicator may be sought at little or no extra cost to the student.
Drugs and Alcohol
Any participants suspected of being under the influence of drugs and/or alcohol will be removed from the course.
Food and Beverages
Morning tea, lunch, and afternoon tea will be provided for course participants as a part of course fees each day for the duration of the course. Please advise PSC of any dietary requirements and we will endeavour to meet your needs.
Course participants are responsible for ensuring the sensible storage and consumption of beverages in classrooms. No food or liquids of any type are permitted into simulation environments.
PSC is a smoke-free environment for the health and comfort of staff, course participants, clients and visitors. Smoking is banned in all indoor areas and within 5 metres of any entrance to the building. PSC has a designated smoking area. Please refrain from smoking outside this area.
Harassment and Discrimination
All course participants and PSC staff have the right to work in an environment free of harassment and discrimination. Any form of harassment or discrimination will not be tolerated at PSC. Demonstrate respect and consideration for other course participants, staff and visitors to the centre